Prebooking appointments online at the practice are for telephone appointments only in light of the Coronavirus COVID-19 outbreak. This is to protect other patients and staff from possible exposure to patients visiting the practice without speaking to a member of staff first.
If you have a fever or a cough, please do not come to the Surgery. Please follow the Self Isolation advice immediately.
Please telephone 020-8876-1033
During busy times, there may be some delay before you speak to a Receptionist – please be assured that every call is answered as soon as possible. The Receptionists cannot offer medical advice but they may ask you some questions to enable us to offer you the most appropriate service.
Please remember that each appointment is for one person.
Please give us as much notice as possible if you need to cancel a booked appointment.
When you come to the surgery for your appointment, you may check in using our touch screens or in person at Reception.
If you need urgent medical advice, most days we operate a triage service, where a member of the team will assess you and either offer advice or arrange a suitable appointment for you. Please try to let us know as soon as possible, and ideally before 10.00am if you feel you need to be seen that day.
If you require advice but do not feel that you need to see a doctor, you may request a telephone consultation. These can be booked by our reception team – please let the receptionist know you would like a telephone consultation.